Complete Ticket System Version 3.8.760

CTS 3.8.43

CTS™ is a complete software system for processing tickets. 

It manages every aspect of the process. This includes receiving tickets from the One Call Center, locating the site, transmitting the information to field personnel and sending responses back to contractors. 

CTS is the 3rd generation in One Call software and is designed to maximize your company's efficiency. ATS is the web based 4th generation system in production. 

CTS is designed with safety, cost efficiency and user comfort in mind. It has combined advanced features and ease-of-use operations that utility companies, large or small, demand and expect from top quality software. 

With safety as a foremost concern, CTS provides guaranteed notification to contractors and field personnel.

CTS is a user-friendly application that manages processing and determining the ticket statuses.

CTS Map Screen

The map screen (above) displays the ticket information as well as the location of the dig site.  The function of the map screen is to determine whether a ticket is clear or involved. The map screen shows pipelines, local streets and highways. You are able to customize "landmarks" on these maps.

CTS Features Overview:

"CTS is a very effective one call ticket management system.  We use it to process over 200 tickets a day. It is cost effective, user friendly and allows us to maintain our one call program effectively in Texas."

--PattyBernhardt, Gulf South Pipeline Company, LP

"You have provided a fantastic service to PPLIEC, a small pipeline operator with an average of 16 tickets a day.  The ticketing software package you have developed has been perfect for our screening/monitoring requirements."

--KathleenP. McVeigh, PPL Interstate Energy Company

There are many features within CTS that are not high lighted here. For additional feature information or support questions, please contact us.

ABSI Certifications

2009 - 2013